FAQ

/FAQ
FAQ 2017-08-09T19:36:42+00:00

FAQ

Here are the most frequently asked questions.

We invite you to read the general terms and conditions of use attentively.

Once you have paid, your first course is in 2 weeks maximum. It allows us time to get everything ready for your class.

You can choose the duration of your courses according to your avaibilities and your goals. There is no minimum duration.
However, we advise you to take at least 4 weeks in order to make progress in French.

We advise you to register at least 2 weeks before the beginning of the courses. However, we accept enrollment all year long, subject to availability.

We send you an online level test. Of course, this is free.

My French Course is open all year round except during the French national bank holidays and 2 weeks for Christmas.

We will ask you to bring your ID, your passport or your residence permit. We invite you to to take a notebook, a pen and a dictionary.

My French Course will advise you on different manuals and I will adapt to your progress by submitting my own exercices as well.

To attend classes at My French Course, you must be at least 18 years old.

There are no classes during the bank holidays, and no make-up classes either.

We accept to postpone your courses provided that you inform us at least 24 hours in advance subject to availability.
Please note ! Periods of absence from courses will be not included in certificates of attendance.

In case of a long absence, courses will not be replaced or refunded. Your seat is no longer guaranteed and My French Couse will not be able to give you a certificate of attendance. However, we can reintegrate you in a class later.

In case of serious illness, if you have to stop your training, a refund may take place upon presentation of documentary evidence.

At the end of your training, you can receive a French language certificate from My French Course (number of hours, level…).

Yes, all the teachers are French native speaker.

No, My French Course is not a test center.

We can prepare for the DELF / DALF / TCF exam.

My French Course use Universign to sign a contrat with their students : it is very simple, environmentally friendly and fast.

Universign provides the tools we need to give a legal dimension to all our electronic documents, while still guaranteeing their legal value, their integrity over time, and the authenticity of their authors and their signatories.

4 steps :

1. You receive an invitation in your inbox asking you to sign our document.

2. You click on the link and he taking to the page where you can sign the contract. You must read the document fully and click on 2 check boxing and click the button “SIGN”

3. At that moment, a random four code just sent to you by sms. You must enter this code in an identification window in order to confirm your identity.

4. Then, you ask to trace your handwritten signature using your computer mouse in order to finalize your signature of the document and click the button “SIGN”

Voilà ! You have signed the contract successfully.
You receive an email informing that the contract is signed. The contract is sent as an attachment together with the email.

If you need a demo, watch the tutorial on this link : click here

You can pay in euros by bank transfer (charges at your expense), by check (French checks only) and by cash (maximum 1 000 euros).

You can pay by Paypal or Payplug.

Banking information :

Crédit Mutuel La Défense
2 place de la Défense – BP 415 – 92 053 Paris La Défense Cedex
Code banque : 10278 / Code Guichet : 06021
N° de compte : 00020456401 Clé RIB : 38
BIC (Bank Identification Code) : CMCIFR2A
IBAN : FR76 1027 8060 2100 0204 5640 138